AE
Alex ExampleHeating & radiators
NewTwo downstairs radiators stay cold while the rest of the house heats up.
FOR BUSINESSES WITH WORK TO DO
Less chasing.
More focus.
Turn customer enquiries into clear next steps.
Foco AI helps customers explain what they need, brings enquiries into one place and helps you keep track of what happens next.
Set up for you. Supported by a real person.
A CUSTOMER ENQUIRY
“Two radiators aren’t getting warm. Could you take a look?”
Foco AIExample workspace
Your business
Your enquiries
TodayAllNewIn progress
A clear next stepCall Alex this afternoon
13:00Illustrative example · fictional customer details
Built around your working day
Plumbing & heating Electrical Your business
FROM FIRST CONTACT TO FOLLOW-UP
A better enquiry.
A clearer day.
Give customers a straightforward way to get in touch—and give yourself the information to take it from there.
Get the right details
A form built around your services collects the job description, photos and contact details. Optional AI helps customers describe the work.
See the whole enquiry
Review a clear summary in your Foco workspace. Open the full details when you need them, with the customer’s photos close at hand.
Keep things moving
Track progress, add notes and set the next follow-up. Working with a team? Make it clear who is handling each enquiry.
YOUR BUSINESS IN FOCUS
One place for
the next step.
The enquiry is just the beginning. Foco helps you stay on top of the conversation that follows.
Explore the Foco workspaceOpen the web app and choose the sample experience.
Know what needs attention
See new enquiries, work in progress and follow-ups in your Today view.
Pick up the conversation
Keep notes and customer history together, with reminders for the next call or reply.
Work alone or together
Keep a simple view for yourself, or use assignments and shared notes with your team.
Take it with you
Use the web app on any device, with an Android app for work on the go.
TRY IT FROM THE CUSTOMER’S SIDE
See a better enquiry
take shape.
Try our existing plumbing, heating and electrical demonstration. Choose a job, describe what’s needed and see the summary a business would receive.
Use sample details. Nothing is sent and no appointment is booked.
INTERACTIVE DEMONSTRATION
Plumbing & heatingElectrical
From “Can you help?”
to a useful job summary.
Open the trade demo MORE THAN A FORM
Built around your business.
With someone behind it.
We learn how you work, set up the enquiry journey and help you improve it as customers use it.
Your services. Your questions.
We work out what you need to know before calling a customer, then build the questions around that.
Connected to your website.
We fit the enquiry process into your existing website and agree how enquiries reach your business.
Setup with follow-through.
We check the enquiry journey and delivery, then review how it is working with you.
A person you can contact.
Get practical help with your setup, changes and problems as your business grows.
You stay in control. AI helps describe the job. Your business handles assessment, advice, prices and bookings.
ROOM TO GROW
For your business.
At your size.
Core
A simpler way to manage your own enquiries and follow-ups.
Team
Shared enquiries, clear responsibility and a joined-up view of the work.
Business
A setup shaped around a wider team and the way your business operates.
Talk to us about the right setup, access and pricing for your business.
LET’S MAKE ENQUIRIES EASIER
Focus on
your business.
Tell us what you do and how enquiries reach you today. We’ll talk through where Foco could help.
Talk to Paul about Foco info@techpoint.biz
Foco AI is developed by TECHPOINT.
Practical support, from setup onwards.